Hello,

I am ADA - Academic Digital Assistant. I was created by the team of Belgrade Business and Arts Academy for Applied Studies to help students and future students find the information they need more easily.
I can answer questions from over 200 scenarios and students' topics of interest. I hope you will help me learn everything you need as soon as possible and thus move on to the next level of conversation.

You can start a conversation with me by clicking on the following link or scanning the QR code.

Messenger
Viber
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I'm here whenever you need me

Availability 24/7/365

I am available to you 24 hours a day, 365 days a year. I provide all information regarding the services of the Academy within a few seconds.

Time saving

You skip the step of going to the counter to get some information because I'm here now. I'm happy to know I saved your time.

Fast service

I help you get information easily and quickly and provide services without waiting. Every time saving is a positive experience in my existence.

Keeping up with the world

My task is not only to provide information and facilitate everyday tasks, but also to introduce a new digital strategy using elements of artificial intelligence.

Easy communication

If you know how to use Viber or Messenger platforms for communication, then you will communicate with me very easily and simply.

Multitasking

I provide information faster because I can easily bridge the gap between the large number of students seeking information and the limited resources for providing assistance.

Take a look at what I know...

Academy enrollment information

If you want to enroll in our Academy but you are not sure which study program isright for you, ADA is here to help you. "Academy enrollment information" scenario offers you information not only about the study programs, but also about the entrance exam, required documents, student life, and how to acquire abudget status. My colleagues have made an effort to prepare a video presentation of this scenario as well. All you have to do is ask questions such as:

  • How do I enroll in the Academy?
  • I want to enroll in the Academy

Preparatory course for the entrance exam

"Preparatory course for the entrance exam" scenario helps you quickly and easily apply for the preparatory course of your choice at the Academy. Regarding the data for applying for the preparatory course, you need to enter your name and surname, email and phone number and then select the classes you want to attend. To start this scenario, all you need to do is ask questions such as:

  • I want to apply for the preparatory course
  • What subjects are there on the preparatory course

Who teaches...

"Who teaches..." scenario helps you find out quickly and easily who gives lectures or practical classes of a particular subject. My colleagues have made an effort to prepare a video presentation of this scenario as well. All you have to do is ask questions such as:

  • Who teaches Mathematics?
  • Who gives lectures of Introduction to Information Systems?
  • Who delivers practical classes for the subject Economics?

What does (professor’s name) teach…

“What does (professor’s name) teach” scenario helps you find out quickly and easily which subjects are held by a specific teacher. My colleagues have made an effort to prepare a video presentation of this scenario as well. All you have to do is ask questions such as:

  • What does Dusan Ljubicic teach?
  • Which subjects does Dusan Markovic hold?
  • Which subjects are examined by Rade Matic?

Consultations with…

“Consultations with…” scenario helps you find out quickly and easily when and where a teacher can be found at the Academy. My colleagues have made an effort to prepare a video presentation of this scenario as well. All you have to do is ask questions such as:

  • When does professor Rade Matić have consultations?
  • On which floor is Tomo Odalović's office?
  • In which office is Miloš Kabiljo?

Where is the office…

“Where is the office…” scenario helps you find out quickly and easily on which floor you can find a certain office or a classroom. My colleagues have made an effort to prepare a video presentation of this scenario as well. All you have to do is ask questions such as:

  • Where is the A5 amphitheater?
  • On which floor is office 301?
  • Where is S1?

How much does it cost…

“How much does it cost…” scenario helps you find out quickly and easily the information about the Academy pricelist. My colleagues have made an effort to prepare a video presentation of this scenario as well. All you have to do is ask questions such as:

  • How much does the exam registration cost?
  • How much does a semester verification cost?
  • How much is the tuition fee?

Teacher’s literature

“Teacher’s literature” scenario helps you find out quickly and easily which textbook is required for the given subject, as well as where the material covered in lectures and exercises can be found. My colleagues have made an effort to make a video presentation for this scenario as well. All you need to do is to pose questions such as:

  • Which book is required for the subject Economics?
  • Which textbook do I need for professor Milan Bjelic?
  • Where can I find the material covered in lectures?
  • Has the lecture material for subject Databases been posted online?

Scenarios that require verification

Verification

“Verification” scenario helps you quickly and easily register on ADA via Viber or Messenger. After doing this you will be able to use ADA’s services that require verification. My colleagues have made an effort to prepare a video presentation of this scenario as well. All you have to do is ask questions such as:

  • I want to register
  • I want to verify myself

Credit check

“Credit check” scenario helps you quickly and easily get the information about the status of your credit which you can use to register for an exam via Viber or Messenger. My colleagues have made an effort to make a video presentation for this scenario as well. All you need to do is to ask questions such as:

  • How much credit do I have left?
  • How much credit do I have?

Unpaid fees

“Unpaid fees” scenario helps you quickly and easily find out how much you owe to the Academy via Viber or Messenger. To check your unpaid fees in this way, you must first be varified by ADA. My colleagues have made an effort to make a video presentation for this scenario as well. All you need to do is to ask questions such as:

  • How much tuition fees do I have left?
  • How much do I owe for the tuition

Tuition fee

“Tuition fee” scenario helps you quickly and easily pay your tuition fee via Viber or Messenger. To pay your fees in this way, you must first be varified by ADA. My colleagues made an effort to make a video presentation of this scenario, all you need to do is ask questions such as:

  • I want to pay my tuition

Semester verification

“Semester verification” scenario helps you quickly and easily verify the semester via Viber or Messenger. To verify the semester in this way, you must first be varified by ADA, as well as to have enough credit on your account. My colleagues have made an effort to make a video presentation for this scenario as well. All you need to do is to ask questions such as:

  • I want to verify my semester
  • Has my semester been verified?

Exam registration

“Exam registration” scenario helps you register for an exam via Viber or Messenger in a quick and easy way. My colleagues have made an effort to make a video presentation for this scenario as well. All you need to do is to pose questions such as:

  • I want to register for an exam
  • I wish to register for an exam
  • I want to register for a Mathematics exam
  • I want to register for the exam “Object programming” with professor Goran Aritonovic

Exam cancelation

"Exam cancellation" scenario helps you quickly and easily cancel previously registered exam(s) via Viber or Messenger. In order to cancel the registered exam(s) in this way you first need to register at ADA. To register at ADA, all you need to do is ask questions such as::

  • I want to cancel an exam
  • I want to cancel a registered Databases exam

Passed/leftover exams

“Passed/leftover exams” scenario helps you find out quickly and easily how many exams you have passed and which exams are those via Viber or Messenger. My colleagues have made an effort to make a video presentation for this scenario as well. All you need to do is to ask questions such as:

  • Which exams have I passed?
  • What exams haven't I passed yet?
  • How many leftover exams do I have?
  • How many exams have I signed up for?

Student’s GPA (Grade Point Average)

“Student’s GPA” scenario helps you find out your GPA quickly and easily via Viber or Messenger. My colleagues have made an effort to make a video presentation for this scenario as well. All you need to do is to ask questions such as:

  • What’s my GPA?

Books purchasing

"Books purchasing" scenario helps you quickly and easily order the necessary books via Viber or Messenger. To order books in this way, you first need to register at ADA. To register at ADA, all you need to do is ask questions such as:

  • I want to order a book
  • I want to order a book from Professor Rade Matić

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What else do I know...

In addition to the mentioned conversations, I can also help you with the following information:

  • Notifications from a specific teacher
  • Which subjects are to be found on a particular study program
  • How many ECTS credits is a particular subject worth?
  • How many ECTS credits do you earn after completing undergraduate, specialist or master studies?
  • What title do you get after completing the enrolled study program?
  • What documents do you need to enroll?
  • When does enrollment in the Academy begin?
  • When do you choose elective courses?
  • When are the exam periods?
  • What documents are required to obtain a diploma?
  • How long do you wait for a diploma?
  • When do you enroll in senior undergraduate period?
  • What do you need to enroll in senior undergraduate period?
  • What do you need for semester verification?
  • Working hours of the counter, bookshop, library ...
  • Contact numbers of the counters of all study programs
  • And much more...

Frequently asked questions

What is ADA chatbot (virtual assistant)? Is that a person?

ADA (Academic Digital Assistant) is a chatbot, that is a computer program, that simulates human conversation or chat, using artificial intelligence.

How should I ask ADA?

ADA is not Google and you should not write keywords, but full, clear questions and sentences. For example:
  • When are the consultations with professor Rade Matić?
  • Who teaches practical classes in Economics?
  • How much does it cost to register for the exam?
  • Who is an assistant in Statistics?
Examples of the phrases that are not recommended:
  • consultations rade matic
  • practical classes economics
  • exam date

Do I have to register?

More advanced services such as exam registration, grade point average, passed or leftover exams, require verification. All you need to do is ask a question regarding one of the listed scenarios, or ask a question like "I want to verify myself" and the student verification will automatically be set in motion, you just need to follow the required steps ADA will guide you through. For a list of all scenarios that require verification, please refer to the section "Scenarios that require verification".

Where can I find ADA? How can I talk to ADA?

You can communicate with ADA using: Viber, Facebook Messenger or Webchat. It is available 24 hours, 7 days a week. All you need to do is send her a message with your question.

Are there any usage fees?

The services offered by ADA (virtual assistant) are completely free of charge.

Is communication with ADA secure?

Your safety comes first at all times. Communication with ADA is completely secure, just like talking to colleagues, a contact center or student service.

I can't wait for you to contact me!

I am here at all times to help you get information quickly and easily. All you have to do is ask me a question.

You can start a conversation with me by clicking on the following link or by scanning the QR code.

Messenger
Viber
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